Title: Understanding and Maintaining Secure Connections with Global Protect
Last Updated: 9-23-2023
Applicable to: Camin Cargo Employees using Global Protect VPN by Palo Alto
Overview:
When accessing company resources remotely, ensuring a secure connection is paramount. Global Protect VPN provides a robust shield against threats, but understanding its features and best practices further enhances security.
Objective:
You will learn how Global Protect ensures a secure connection and the practices you should adopt to maintain this security.
Steps:
1. Encryption:
- Global Protect uses high-grade encryption to ensure data sent and received remains confidential. This prevents unauthorized access and eavesdropping.
2. Multi-Factor Authentication (MFA):
- If enabled, MFA provides an additional layer of security beyond just a password. Always respond promptly to MFA prompts and never share your authentication methods.
3. Secure Browsing Habits:
- While connected to the VPN, avoid visiting suspicious websites or downloading from untrusted sources. This can expose the network to vulnerabilities.
4. Regularly Update the VPN Client:
- Software updates often include security patches. Keep your Global Protect VPN client updated to the latest version as directed by the IT department.
5. Monitor Connection Notifications:
- Global Protect will notify you of connection status changes. If you notice unexpected disconnections, report them to IT support.
6. Be Aware of Phishing Attempts:
- Cyber attackers often use email or other communication tools to trick individuals into revealing sensitive information. Be skeptical of unsolicited communications asking for personal or company information.
7. Use Secure Wi-Fi Networks:
- Always connect to trusted and password-protected Wi-Fi networks. Public networks, like those in cafes or airports, might be less secure.
8. Disconnect When Not in Use:
- If you're not accessing company resources, disconnect from the VPN to free up bandwidth and reduce exposure to potential threats.
9. Regularly Change Your Password:
- While the VPN adds a layer of security, the strength of your password is crucial. Follow company guidelines on password complexity and change frequency.
10. Stay Informed:
- The IT department might send out notifications or updates regarding security. Stay updated and follow any directives or recommendations.
Precautions:
- Always lock your device when not in use, especially when connected to the VPN.
- Never share your VPN credentials or MFA methods with anyone.
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