Title: Getting Started with Global Protect VPN by Palo Alto: Installation and Setup
Last Updated: 9-23-2023
Applicable to: Camin Cargo Employees working remotely or requiring secure access to company resources
Overview:
Global Protect VPN by Palo Alto allows employees to securely connect to company resources from any location, ensuring consistent access to essential files, applications, and services. This guide walks you through the initial setup and installation process.
Objective:
You will learn how to install, set up, and connect using Global Protect VPN by Palo Alto for the first time.
Steps:
1. Check System Requirements:
- Ensure your device meets the minimum requirements for Global Protect. Refer to the software documentation or company IT guidelines for details.
2. Download the Installer:
- Navigate to the company's software repository or the designated URL provided by the IT department.
- Download the Global Protect VPN installer for your operating system.
3. Install Global Protect:
- Locate the downloaded installer on your device.
- Double-click the installer and follow the on-screen instructions to complete the installation.
4. Launch the Application:
- Once installed, locate the Global Protect application icon on your desktop or in your applications folder.
- Click on the icon to launch the application.
5. Configure Connection Settings:
- Upon launching, you'll be prompted to enter the VPN portal address. Contact the Support Desk to get the VPN portal Names.
- Enter the portal address and click "Connect."
6. Login with Credentials:
- Use your company username and password to log in. If multi-factor authentication (MFA) is enabled, follow the prompts to verify your identity.
7. Confirm Connection:
- Once connected, the Global Protect icon (usually located in the system tray or menu bar) should indicate an active connection status.
- You are now securely connected to the company's network resources.
Precautions:
- Ensure you're connected to a stable and secure internet connection before using the VPN.
- Always disconnect from the VPN when not accessing company resources to free up bandwidth for other users.
- Keep the VPN software updated as recommended by the IT department to maintain security and functionality.
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